St. Joseph Hospital

As a patient, you are the most important member of your healthcare team. We want you to feel confident about the care you receive at St. Joseph Hospital. Learn more about the safety and quality efforts at St. Joseph Hospital and how we compare with other hospitals in New Hampshire and nationally.

Click on the links below to learn how St. Joseph Hospital compares with state and national averages for quality measures related to patient satisfaction and some of the most common and costly conditions hospitals treat. This information reflects statistics by federal government and private organizations that assess hospital performance and collect performance, safety, and patient satisfaction data on behalf of the public.

Available Reports

• Patient Satisfaction Quality Reports
• Benchmarks for Recommended Care (includes metrics for heart attack, heart failure, pneumonia and surgical care improvement project).

What is quality care at St. Joseph Hospital?

At St. Joseph Hospital, quality care means keeping our promise that your care will meet the standards set forth by the The Joint Commission (TJC) and The Institute of Medicine. We pledge to provide the following:

Safe care means avoiding injury from the care that is intended to help you.

Effective care means choosing the right care, including doing nothing if that is the best choice.

Patient-centered care means that your preferences, needs, and values are respected and that they guide all clinical decisions about your care.

Timely care means that you receive care promptly and when you need it.

Efficient care means providing you with the best use of technology, equipment, and ideas to provide you with the best care possible.

Equitable care means care does not vary in quality because of any individual characteristics including gender, age, race or ethnicity, sexual orientation, spiritual belief, language, geographic location, physical capability, and socioeconomic status.