Covenant Health is an innovative, Catholic regional delivery network and a leader in values based, not-for-profit health and elder care. We sponsor hospitals, nursing homes, assisted living residences and other health and elder care organizations throughout New England.
LOCATIONS

Comforts

We want your stay at St. Joseph Hospital to be a positive experience. Here is important information regarding comforts, convenience, and safety for you and your visitors.

Smoking policy

We are pleased to offer a non-smoking environment for the health and safety of all who visit and work on the St. Joseph Hospital campus. Tobacco Treatment Specialists, trained to help you and your loved ones with smoking cessation, are available in the inpatient and outpatient setting.

Television

The color television in your room is provided without charge. Popular stations include:

  • Channel 2: PBS-WGBH
  • Channel 4: CBS
  • Channel 5: ABC
  • Channel 7: NBC
  • Channel 77: St. Joseph Hospital Chapel
  • Channel 22: EWTN - Catholic Channel

Telephone policy

The telephone in your room is provided without charge. Please ask your nurse for the direct phone number for your telephone.

For local calls:
Dial "9" and then the 7-digit number.

For long distance calls:
Dial "9" and then "0" for the operator to assist you. These calls may be billed to your home phone or telephone calling card, or placed collect.

Amplified, CapTel and TTY teletype phones are available if needed.

For deaf/hard of hearing visitors, a public video phone can be located in the Diagnostic Imaging X-Ray waiting area and the St. Joseph Hospital Emergency Department family waiting room.

Additionally, Z VRS (Video Relay Service) can be accessed by clicking on the Z5 app, downloaded on each video remote interpreting device.

Username: sjhospital
Password: hospital1

Cellular phones may interfere with clinical testing in patient areas. Therefore, the use of cellular telephones is only permitted in designated areas: the Cafeteria, Carl Amelio Room, and Atrium.

Contacting a patient

To inquire about a patient's room/telephone number, please call the hospital's operator at 603-882-3000, ext. 0.

Meals

Breakfast: 7:30 a.m. – 8:30 a.m. 
Lunch: 11:30 a.m. – 12:30 p.m. 
Dinner: 4:30 p.m. – 5:30 p.m. 
Snacks: Available 24 hours a day

Special dietary needs can be accommodated. Please notify your caregiver.

The Cafeteria is located on the ground floor of the South Building, and is open seven days a week from 6:30 a.m. until 6:45 p.m.

The St. Joe's Cafe is located in the atrium of the new ambulatory care building and is open Monday through Friday, 7 a.m. - 4 p.m.

Celebrate your new arrival. Moms and Dads are invited to share a three-course meal, complete with china and stemware, to celebrate the birth of their newborn at the Childbirth Center. Ask your nurse for more information.

Flower and mail delivery

Flowers, plants, and gifts are delivered to your room as soon as they arrive. Mail is delivered once a day.

Flowers are not permitted in the Intensive Care Unit (ICU).

You may send mail by giving it to your nurse. Stamps are available for purchase - ask your nurse for information.

Gift shop

(ext. 64455)
You'll find a wide assortment of reading materials, cards, fresh flower arrangements, snacks and personal care and gift items at our Gift Shop, located in the atrium of the new ambulatory care building.

Hours of operation:
Monday – Friday: 9 a.m. – 5:30 p.m.

Valuables

You and your valuables are a very important priority to us. It is best to leave valuables such as jewelry, credit cards, excess money, or sentimental items at home.

Visiting hours

Hospitalization is a stressful event. Research demonstrates that the influence of loved ones is vitally important in promoting patient well being, rest and recovery. St. Joseph Hospital adopts a patient and family centered environment, with open visiting hours.

We know that a quiet environment promotes a healing environment. We begin Quiet at Night hours at 8:00 pm each evening. For the comfort of all patients, please lower your voices and lights. Please quiet your cell phones, pagers and computers. Please walk softly by patients rooms.Visiting hours in the ICU and PACU are at the discretion of your nurse.

To enter the building after 8:00 pm, visitors must use the Emergency Department entrance. All other entrances will be locked.

Other services

Automatic Teller Machine (ATM) is located in the first-floor atrium of the new ambulatory care building, adjacent to the Gift Shop and Retail Pharmacy.

Hair Care Services are available by a licensed hair stylist. Please ask your nurse for information.

Internet/E-Mail Access is available through a computer in the Community Rooms located on 5 South, 3 South, and in the Breast Care Center.

Interpreter Services are available if English is not your primary language. Please notify us if you need an interpreter.

Newspapers are available for purchase in the cafeteria on the ground floor. FREE copies of the Nashua Telegraph are available daily.

Notary Public services are available during business hours. Please ask your nurse for contact information.

Security personnel are available 24 hours a day. Please tell your nurse if you have a security concern.

Wireless Internet access is available to patients and visitors for free in most areas of the hospital. You will need a WiFi enabled computer or smart phone. 

In case of an emergency or fire, your nurse will escort you to safety.