You are the most important member of your health care team, and you deserve to participate fully in the care you receive at St. Joseph Hospital. We want you to feel confident in making important decisions about your health care.
St. Joseph Hospital created this section of our website to help you understand how our care providers are working to fulfill our promise that your care at St. Joseph Hospital will be in accordance with the Institute of Medicine’s six aims of quality care. The six aims are:
Safe care means avoiding injury from the care that is intended to help you.
Effective care means choosing the right care, including doing nothing if that is the best choice.
Patient-centered care means that your preferences, needs and values are respected by St. Joseph Hospital. We want to ensure that your values guide all clinical decisions.
Timely care means that you receive care promptly and when you need it.
Efficient care means avoiding waste, including waste of equipment, supplies, ideas and energy. St. Joseph Hospital is committed to making the best use of technology, equipment and ideas to provide you with the best care possible.
Equitable care is care that does not vary in quality because of a patient’s individual characteristics. These include: gender, age, race or ethnicity, sexual orientation, spiritual beliefs, language, geographic location physical capability and socioeconomic status.
Get involved in your care
Use this web site to continue learning about safety and quality efforts at St. Joseph Hospital and how we compare to state and national averages. St. Joseph Hospital also works with local and national organizations to enhance patient safety, including the Joint Commission on the Accreditation of Healthcare Organizations. The Joint Commission conducts surveys at hospitals nationwide to evaluate whether or not they are meeting specific performance standards. Joint Commission accreditation is recognized as a symbol of quality; St. Joseph Hospital is accredited by the Joint Commission.
Learn More
For more information about Quality Care at St. Joseph Hospital, please email us at quality@sjh-nh.org. For more information on healthcare quality and pricing in New Hampshire, please visit NHQualitycare.org and NHPricepoint.org.