Virtual visits now available. You may be able to schedule a virtual visit with your provider. For more information, call your doctor’s office.
Covenant Health is an innovative, Catholic regional delivery network and a leader in values based, not-for-profit health and elder care. We sponsor hospitals, nursing homes, assisted living residences and other health and elder care organizations throughout New England.
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Let's Move Forward

Moving Forward

As Mission-focused and dedicated healthcare professionals, we’ve been compassionately serving the needs of the community for more than 110 years.

As ever, the St. Joe's team stands ready to serve the community by providing safe, high-quality healthcare to all those in need. We will eagerly meet the challenges of providing care in a post-COVID world through innovation and by always putting safety and the needs of our patients first.

Learn more about COVID-19 here.

Your Safety Is Our Priority

You can be confident in the care you receive at St. Joe's.

  • Everyone entering our facility – including our employees – is screened for possible COVID-19 symptoms every day.
  • We provide every staff member, patient, and visitor with a mask.
  • We require appropriate social distancing be maintained in all patient areas.
  • Our staff wears appropriate personal protective equipment (PPE) when treating patients.
  • We clean our unit and exam rooms thoroughly and often.
  • We maintain strict adherence to all state and national guidelines.

If you see something that concerns you, please make sure to let us know!

Visitation Policy: Updated 11/30/20

The following visitation policy has been implemented to limit the exposure of our employees and providers to potentially affected patients.

*St. Joseph Hospital has the right to limit visitation at any time.

  • Patient and visitor access to the Hospital will only be allowed in the Main Entrance from 6:00 am to 7:00 pm.  Bridge Entrance 7:00am to 5:00pm

  • All visitors are subject to Covenant screening protocols, including temperature checks and symptoms questionnaires

  • A visitor badge will be assigned to all patients.  Surgical or Ear Loop Masks are to be worn at all times. Cloth masks are no longer permitted.

  • Visitors will not be allowed in the Main Cafeteria

Visitors of COVID positive/PUI patients:

  • Must be pre-approved by the healthcare care team.

  • Will be required to sign in on the unit

  • Will wear appropriate PPE (provided by the hospital) which includes: disposable face mask, face shield, gown, gloves)

  • Must be escorted to the exit by St. Joseph Hospital staff at the end of their visit.

  • Nursing Staff will explain risks to all visitors and document in our records.

Visitors to Emergency Department/Urgent Care: One visitor per patient will be allowed in the emergency department and Urgent Care only. Visitor must always wear a surgical or ear-loop mask and may not leave the associated patient’s room.

Visitors to Inpatient Units: The decision to allow visitation is dependent on the healthcare team.  Special consideration will be given to the following but not limited to:

  • End of life

  • Laboring patients

  • Pediatrics  

  • Cognitive impairment/DPOA

Visitors to Outpatient Surgery and Invasive Procedural Areas

  • One visitor may accompany the patient if the patient agrees and staff feel it is important to their experience.

  • Visitors will be asked to leave the facility during the patient’s procedure.

  • Visitors may be called upon discharge to speak with the provider and or review discharge information by nursing.

Visitors to Hospital Outpatient Departments and Ambulatory Practices

  • One visitor may accompany the patient if the patient requires assistance and/or the provider feel it is important to their experience.

Virtual Care Options for You

It’s important to stay connected with your medical team, and to not delay your medical care. While we have taken every precaution to ensure St. Joe's is a safe place for you to receive care, virtual options are available if you are unable to see us in person.

A telemedicine appointment is a safe, effective, and convenient alternative to an in-person appointment with your healthcare provider. We currently offer Telehealth services out of our Milford Medical Center Urgent Care Clinic and many of our Primary Care practices. Click here to learn more about virtual visit options.

About the COVID-19 Vaccine

A Message for Our Patients About Distribution of the COVID-19 Vaccine

The COVID-19 vaccine provides us with a powerful tool to combat this deadly virus, and the goal is to vaccinate all who want to receive it. As the review and approval process progresses, more vaccine will be available, but for now, the supply is limited nationwide.

The CDC has recommended a phased approach to the vaccination process. At this time, healthcare workers with patient-facing work roles who have the greatest chance of exposures to COVID-19 have been prioritized to receive the vaccine. Generally, this includes those who work in the ICU, ED, Urgent Care, and Med-Surg floors treating COVID patients. Staff and residents at long term care facilities are also among those prioritized to receive the COVID-19 vaccine.

Once the vaccine is more widely available, primary care providers, local pharmacies and health departments will also be able to offer the vaccine to the public. This is likely to occur in late Spring or early Summer. Please check back periodically for updates.

New Hampshire Vaccination Planning: Frequently Asked Questions

Multilingual Fact Sheets - Pfizer Vaccine

Multilingual Fact Sheets - Moderna Vaccine

Multilingual Fact Sheets - Janssen / Johnson & Johnson (J&J)