Health Information Management (Medical Records)
We Respect Your Privacy
St. Joseph Hospital is committed to maintaining your medical records while keeping your health information private and secure in accordance with federal and state regulations.
Although your medical record data belongs to the hospital, the information contained in the record belongs to you. If you would like us to forward a copy of your medical record to another healthcare facility/provider, insurance company, attorney or another individual, we need your written authorization and a legible copy of your valid photo identification.
Because of our obligation to protect patient confidentiality, we cannot:
- e-mail patient information
- fax patient information to a private residence
How To Request a Copy of Your Medical Records
The fastest and easiest way to obtain a copy of your medical records at St. Joseph Hospital is to submit a signed and dated authorization form via fax.
- Click the "Authorization to Release Protected Health Information" link under the "Downloads" heading to the right of this page.
- The form should be printed, completed and then signed.
- The form can then be faxed to (603) 889-1508, Attn: "Health Information Management."
You may also mail or hand-deliver your authorization to:
St. Joseph Hospital
Attn: Health Information Management
172 Kinsley Street
Nashua, NH 03060
The Health Information office is located on the Ground Level near the South Elevators.
Although legally we have up to 30 days to process requests, we make every effort to respond to your requests within a shorter turnaround time; often within 24 hours. (Please make sure you have provided your phone number and required date if needed for a specific appointment.)
Frequently Asked Questions (FAQ's)
Is there a charge for copies of medical records?
There is NO charge if we send records directly to another healthcare provider. However, there may be a charge for copies of medical records that you pick-up or are mailed directly to you. The fee, which is legislated by the State of NH, is $15.00 for 1-30 pages and $.50 per additional page over 30 pages.
Who should I contact for a copy of a birth/death certificate?
Requests for birth/death certificates should be forwarded to the Nashua Town Clerk's office at (603) 589-3010.
How do I obtain copies of Diagnostic (Radiology or Breast Care) Images/Films?
For Diagnostic images/films, please contact the Diagnostic Imaging Department directly at (603) 595-3071.
How do I obtain copies of my SJ Physician Services Records?
For SJ Physician Services Records, please download the Medical Release form from your practice website directly: