Virtual visits now available. You may be able to schedule a virtual visit with your provider. For more information, call your doctor’s office.
Covenant Health is an innovative, Catholic regional delivery network and a leader in values based, not-for-profit health and elder care. We sponsor hospitals, nursing homes, assisted living residences and other health and elder care organizations throughout New England.

Quality Measures

Click on the links below to learn how St. Joseph Hospital compares with state and national averages for quality measures related to some of the most common and costly conditions hospitals treat. This information reflects statistics by federal government and private organizations that assess hospital performance and collect performance and safety  on behalf of the public.

Inpatient Benchmarks for Recommended Care

Outpatient Benchmarks for Recommended Care

Healthcare Associated Infections

CathPCI Registry

30-Day Risk-Standardized Readmission Measures

30-Day Risk-Standardized Mortality Measures

What is quality care at St. Joseph Hospital?

At St. Joseph Hospital, quality care means keeping our promise that your care will meet the standards set forth by DNV-GL Healthcare and The Institute of Medicine. We pledge to provide the following:

Safe care means avoiding injury from the care that is intended to help you.

Effective care means choosing the right care, including doing nothing if that is the best choice.

Patient-centered care means that your preferences, needs, and values are respected and that they guide all clinical decisions about your care.

Timely care means that you receive care promptly and when you need it.

Efficient care means providing you with the best use of technology, equipment, and ideas to provide you with the best care possible. 

Equitable care means care does not vary in quality because of any individual characteristics including gender, age, race or ethnicity, sexual orientation, spiritual belief, language, geographic location, physical capability, and socioeconomic status.